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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Knapp

Bruce Knapp

August 9, 2024

5  out of  5
rating by Bruce Knapp
"Andrea and all of her crew have always a blessing to work with. Insurance is complicated and I know that I am getting the best of service when I deal with her office."
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Mischa Ruddy

July 5, 2024

4  out of  5
rating by Mischa Ruddy
"I feel compelled to leave this review after my recent experience. I've received excellent service from Adam and his team prior to, but my recent call about our State Farm homeowner's policy was disappointing. A discourteous woman dismissively responded, "depends on your question," when I greeted her. She claimed unfamiliarity with homeowner's policies and put me on hold, later jumping back stating I wasn't in the system despite our long history with State Farm. After arguing and asserting to have checked "16 times" in a snarky tone, she finally transferred me to Adam, who promptly found our information. Professional staff, albeit my initial interaction with this individual team member was a service failure from my perspective."
We responded:
"Mr. Ruddy, I am sorry you had a bad experience with our office. We strive for 100% satisfaction with every customer and sometimes fall short. Looking into your complaint, I realized your policy for which you inquired was with another agent. State Farm agents are independent contractors and typically refer you to your current agent for information. Since you moved, we no longer have access to your policies. Thank you for being a loyal State Farm customer. Andrea "
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Frederick R

May 5, 2024

4  out of  5
rating by Frederick R
"They were 1/10 the cost. Best deals in town."
We responded:
"Thanks! "
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Kaitlyn M

April 24, 2024

5  out of  5
rating by Kaitlyn M
"I called their office with lots of questions about an unusual situation. They called me back quickly, and Allison was super helpful and told me everything I needed to know. Their coverage is good and so are the rates! Thank you so much for your help."
We responded:
"Thanks Kaitlyn!"
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Sara Placentra

February 16, 2024

5  out of  5
rating by Sara Placentra
"Exceptional customer service!"
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Joshua Moretz

January 17, 2024

5  out of  5
rating by Joshua Moretz
"Really helped me understand my quota and when to apply to utilize the most of my policy and discounts! Loved working with Allison!"
Profile photo of Jenna Stone

Jenna Stone

December 22, 2023

5  out of  5
rating by Jenna Stone
"My representative, Adam Huckle, has been with my business since 2019. Thank you for the amazing service! -Jenna"
We responded:
"Adam is a gem. I'm glad you are satisfied with our service."
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Jessamy Huckel

December 21, 2023

5  out of  5
rating by Jessamy Huckel
"Adam Huckel is extremely professional and knowledgeable on all things insurance!"
We responded:
"He's the best! Thanks for the review."
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Amanda Potter

December 20, 2023

5  out of  5
rating by Amanda Potter
"Knowledgeable people, and excellent service. They are simply the best!"
We responded:
"Thanks Amanda!"
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Linda McDonough

December 20, 2023

5  out of  5
rating by Linda McDonough
"They are the best!"
We responded:
"Thanks Linda!"
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Dale Presnell

December 19, 2023

5  out of  5
rating by Dale Presnell
"Excellent staff, always helpful."
We responded:
"Dale, Thanks for allowing us to earn your business. It was good seeing you the other day!"
Profile photo of Lewis White

Lewis White

December 19, 2023

5  out of  5
rating by Lewis White
"Adam Huckel and co. were extremely helpful when requesting insurance quotes. I would recommend using him or anyone through this franchise! Customer service at its finest."
We responded:
"Thanks Lewis. We strive to exceed expectations."
Profile photo of taylor suggs11

taylor suggs11

December 19, 2023

5  out of  5
rating by taylor suggs11
"Very friendly, knowledgeable staff. Always quick to answer a call. A semi pushed me off the highway one evening well after everyone in the office had gone home. I was still able to contact an agent no problem. Unfortunately, the car was a total loss but the compensation I received was more than fair and the process was quick and simple. Special thanks for the exemplary service received from Adam Huckle. ✌️💖 &💡"
We responded:
"We are glad we could be there for you at such a difficult time. "
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clt blockhead

December 18, 2023

5  out of  5
rating by clt blockhead
"Friendly and responsive team. I've worked with two separate people in this office and both experiences were excellent."
We responded:
"Thanks! "
Profile photo of I am_Good Vibes Nothingsafe

I am_Good Vibes Nothingsafe

December 18, 2023

5  out of  5
rating by I am_Good Vibes Nothingsafe
"State Farm or no Farm use it and keep safe on the roads at all times! Boone branch very helpful and nice people"
We responded:
"Thanks. Adam definitely goes above and beyond the call of duty to help our customers."
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Courtney Huckel Carr

December 18, 2023

5  out of  5
rating by Courtney Huckel Carr
"I love this office! Adam is the best 🥰"
We responded:
"I agree! Adam is the best!"
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Brett Schneggenburger

December 15, 2023

5  out of  5
rating by Brett Schneggenburger
"She heard my needs and walked me through how things would look for us and different options on how to make our plan cost friendly. Highly recommend!"
We responded:
"Thanks Brett. Let us know how we can improve."
Profile photo of Sergio DoRosario

Sergio DoRosario

December 13, 2023

5  out of  5
rating by Sergio DoRosario
"Adam was very helpful, knowledgeable and promptly sent me the quote. The whole process took less than 20 minutes. An absolute pleasure to work with!!"
We responded:
"Thanks! Adam is truly a gem!"
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Kelley Wilson

December 12, 2023

5  out of  5
rating by Kelley Wilson
"Everyone is always willing to help and go above and beyond when we need help!"
We responded:
"Thanks Kelley!"
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Daphne Speer

December 12, 2023

5  out of  5
rating by Daphne Speer
"They have a capable office and work hard to answer your questions. They have always worked in my best behalf. I have been with State Farm since I was 16 and I am now 72. I highly recommend AndreaMcDonoughs State Farm agency."
We responded:
"Thanks Daphne! We appreciate your business."
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Elizabeth Cole

December 12, 2023

5  out of  5
rating by Elizabeth Cole
"The staff is amazing! They Always take the time to answer my questions and help me when I need it!"
We responded:
"Thank you so much!!!"
Profile photo of Lisa Zakolski

Lisa Zakolski

December 11, 2023

5  out of  5
rating by Lisa Zakolski
"Very responsive and helpful. I would highly recommend!"
We responded:
"Thanks Lisa!"
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Mira Williams

December 11, 2023

5  out of  5
rating by Mira Williams
"Great customer service!"
We responded:
"Thanks Mira. Always feel free to let us know how we can improve."
Profile photo of BARRY BEANE

BARRY BEANE

November 30, 2023

5  out of  5
rating by BARRY BEANE
"Great service and staff."
We responded:
"Thanks Barry. It's nice to know how we're doing. Please feel free to reach out with any concerns."
Profile photo of Kandice Lacci

Kandice Lacci

November 30, 2023

5  out of  5
rating by Kandice Lacci
"Wonderful experience!"
We responded:
"Thanks! We strive to provide a wonderful experience every contact!"