State Farm® Insurance Agent Andrea McDonough
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bruce Knapp
August 9, 2024
"Andrea and all of her crew have always a blessing to work with. Insurance is complicated and I know that I am getting the best of service when I deal with her office."
Mischa Ruddy
July 5, 2024
"I feel compelled to leave this review after my recent experience. I've received excellent service from Adam and his team prior to, but my recent call about our State Farm homeowner's policy was disappointing. A discourteous woman dismissively responded, "depends on your question," when I greeted her. She claimed unfamiliarity with homeowner's policies and put me on hold, later jumping back stating I wasn't in the system despite our long history with State Farm. After arguing and asserting to have checked "16 times" in a snarky tone, she finally transferred me to Adam, who promptly found our information. Professional staff, albeit my initial interaction with this individual team member was a service failure from my perspective."
"Mr. Ruddy, I am sorry you had a bad experience with our office. We strive for 100% satisfaction with every customer and sometimes fall short. Looking into your complaint, I realized your policy for which you inquired was with another agent. State Farm agents are independent contractors and typically refer you to your current agent for information. Since you moved, we no longer have access to your policies. Thank you for being a loyal State Farm customer. Andrea "
Frederick R
May 5, 2024
"They were 1/10 the cost. Best deals in town."
"Thanks! "
Kaitlyn M
April 24, 2024
"I called their office with lots of questions about an unusual situation. They called me back quickly, and Allison was super helpful and told me everything I needed to know. Their coverage is good and so are the rates! Thank you so much for your help."
"Thanks Kaitlyn!"
Sara Placentra
February 16, 2024
"Exceptional customer service!"
Joshua Moretz
January 17, 2024
"Really helped me understand my quota and when to apply to utilize the most of my policy and discounts! Loved working with Allison!"
Jenna Stone
December 22, 2023
"My representative, Adam Huckle, has been with my business since 2019. Thank you for the amazing service! -Jenna"
"Adam is a gem. I'm glad you are satisfied with our service."
Jessamy Huckel
December 21, 2023
"Adam Huckel is extremely professional and knowledgeable on all things insurance!"
"He's the best! Thanks for the review."
Amanda Potter
December 20, 2023
"Knowledgeable people, and excellent service. They are simply the best!"
"Thanks Amanda!"
Linda McDonough
December 20, 2023
"They are the best!"
"Thanks Linda!"
Dale Presnell
December 19, 2023
"Excellent staff, always helpful."
"Dale, Thanks for allowing us to earn your business. It was good seeing you the other day!"
Lewis White
December 19, 2023
"Adam Huckel and co. were extremely helpful when requesting insurance quotes. I would recommend using him or anyone through this franchise! Customer service at its finest."
"Thanks Lewis. We strive to exceed expectations."
taylor suggs11
December 19, 2023
"Very friendly, knowledgeable staff. Always quick to answer a call. A semi pushed me off the highway one evening well after everyone in the office had gone home. I was still able to contact an agent no problem. Unfortunately, the car was a total loss but the compensation I received was more than fair and the process was quick and simple. Special thanks for the exemplary service received from Adam Huckle. ✌️💖 &💡"
"We are glad we could be there for you at such a difficult time. "
clt blockhead
December 18, 2023
"Friendly and responsive team. I've worked with two separate people in this office and both experiences were excellent."
"Thanks! "
I am_Good Vibes Nothingsafe
December 18, 2023
"State Farm or no Farm use it and keep safe on the roads at all times! Boone branch very helpful and nice people"
"Thanks. Adam definitely goes above and beyond the call of duty to help our customers."
Courtney Huckel Carr
December 18, 2023
"I love this office! Adam is the best 🥰"
"I agree! Adam is the best!"
Brett Schneggenburger
December 15, 2023
"She heard my needs and walked me through how things would look for us and different options on how to make our plan cost friendly. Highly recommend!"
"Thanks Brett. Let us know how we can improve."
Sergio DoRosario
December 13, 2023
"Adam was very helpful, knowledgeable and promptly sent me the quote. The whole process took less than 20 minutes. An absolute pleasure to work with!!"
"Thanks! Adam is truly a gem!"
Kelley Wilson
December 12, 2023
"Everyone is always willing to help and go above and beyond when we need help!"
"Thanks Kelley!"
Daphne Speer
December 12, 2023
"They have a capable office and work hard to answer your questions. They have always worked in my best behalf. I have been with State Farm since I was 16 and I am now 72. I highly recommend AndreaMcDonoughs State Farm agency."
"Thanks Daphne! We appreciate your business."
Elizabeth Cole
December 12, 2023
"The staff is amazing! They Always take the time to answer my questions and help me when I need it!"
"Thank you so much!!!"
Lisa Zakolski
December 11, 2023
"Very responsive and helpful. I would highly recommend!"
"Thanks Lisa!"
Mira Williams
December 11, 2023
"Great customer service!"
"Thanks Mira. Always feel free to let us know how we can improve."
BARRY BEANE
November 30, 2023
"Great service and staff."
"Thanks Barry. It's nice to know how we're doing. Please feel free to reach out with any concerns."
Kandice Lacci
November 30, 2023
"Wonderful experience!"
"Thanks! We strive to provide a wonderful experience every contact!"