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State Farm® Insurance Agent Andrea McDonough

4.6 out of 5 average rating (63 reviews)

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What our customers say about us...

Natasha Williams

May 8, 2023

5  out of  5 rating by Natasha Williams
"I have had a renter's insurance policy through Andrea McDonough for a few years now. The price is excellent (I only paid $100/year) and I was very happy with the quality of service from this State Farm branch. I have had to move a couple of times, and updating my information over the phone was a breeze (and of course the policy was able to move with me). State Farm renter's insurance was recommended by my first apartment manager in Boone, and I have been pleased with the insurance throughout my 7 years of renting in Watauga County."

Jeremy Akin

March 20, 2023

5  out of  5 rating by Jeremy Akin
"Allison McDonough was extremely responsive, helpful, and clear. In less than 3 hours, she helped us add a car to our existing auto policy and answered all our questions. Wonderful customer service. Thankful to have the McDonough agency on our side!"

Damiana Gibbons Pyles

February 13, 2023

5  out of  5 rating by Damiana Gibbons Pyles
"Allison was so helpful in doing some work with my insurance. So helpful and polite!"

Ryan Bzibziak

February 2, 2023

5  out of  5 rating by Ryan Bzibziak
"Adam is absolutely killer. Extremely helpful and meets the timelines that he gives you if not earlier. Very pleasant to work with!"


February 1, 2023

5  out of  5 rating by jarboeboone
"Before asking Andrea and her team to handle my insurance needs, I used a national company that was difficult to contact and slow to respond. Switching to Andrea was a fantastic decision. She and her staff are always available by phone and email and typically respond to my questions within minutes. Their insurance rates are also competitive. They are a family-run business and are active in the community. It also gives me some satisfaction keeping my insurance needs "local." I would recommend Andrea to anyone who needs an insurance agent in Boone and the High Country."

Trevor Gable

January 31, 2023

5  out of  5 rating by Trevor Gable
"Great service"

Todd Stincic

January 26, 2023

5  out of  5 rating by Todd Stincic
"Friendly and helpful staff. I've been with State Farm since I turned 16 and couldn't imagine ever switching. An excellent value for the high level of service provided."

Carey Driskell

January 25, 2023

5  out of  5 rating by Carey Driskell
"I have been a State Farm customer for over 20 years and couldn't be happier. This branch is attentive to your needs & will strive to always get in touch with you if you reach out needing anything. Great company and great staff!"

justin lenger

January 19, 2023

5  out of  5 rating by justin lenger
"Always a pleasure dealing with this office, great rates and Allison was very helpful."

SC Maiden

January 17, 2023

5  out of  5 rating by SC Maiden
"We have had multiple positive experiences with Andrea's State Farm office over the past 20+ years. From insuring our teenage drivers to handling various claims, the service has been personal and professional every time. Adam has become my go-to and has never hesitated to reply to a call or email from me. He is always timely, informative and helpful."

John Abbott

January 17, 2023

5  out of  5 rating by John Abbott
"Andrea and her staff are always professional; quick to respond; concerned with providing the best rates and outcomes for their clients; and have competently guided me through successful claims processes. I'm a customer with this office for 25 years and nearly 50 years with State Farm."

Micah Rowland

December 27, 2022

5  out of  5 rating by Micah Rowland
"Andrea’s staff have worked with us for years to give the right coverage and great service. They’re a great partner and provider and I’m grateful for that partnership."

John Dorris

December 9, 2022

5  out of  5 rating by John Dorris
"Allison was so helpful, even when I was cancelling one of my policies. She offered great context that allowed me to make the right decision about my policies. Thank you so much!"

Brian Bergin

December 9, 2022

5  out of  5 rating by Brian Bergin
"After a recent accident where somebody ran a red light and hit me at highway speeds, Andrea and Allison McDonough we're there for me the entire process. Even though it's not really an agent's responsibility to help an insured after an accident, that's normally handled by the claims department, Allison helped me navigate the process that I'd fortunately never have had to do in the past. The other driver was underinsured so they helped me get the process started for filing the claim under my uninsured/underinsured policy. The entire process from accident to settlement took a little over a week, my car was totalled, and they were with me every step of the way. If you need an insurance agent in the High Country you need these folks on your side!"

Keara Ndhlovu

November 17, 2022

5  out of  5 rating by Keara Ndhlovu
"I cannot say enough about this office and the amazing team that works here. We switched a few years ago which saved us a lot of money and finding our how supportive and knowledgeable the staff were was an added bonus! If you are looking for folks who are personable and helpful to meet all of your insurance needs, I cannot recommend them enough! It makes all the difference knowing if you give them a call or walk into their office that they will do all they can to support you and your insurance needs. They have become like family over the years!"

Kelley Wilson

November 12, 2022

5  out of  5 rating by Kelley Wilson
"Awesome service!! Available to help and walk through any questions I have."

Megan Penu

November 11, 2022

5  out of  5 rating by Megan Penu
"Great office. They always call or email if there is an issue of any kind. Adam is always super helpful- he helped with a claim months ago and it was so easy. Won’t ever change companies."

RealTalk Nothingsafe

November 10, 2022

5  out of  5 rating by RealTalk Nothingsafe
"Adam was very helpful with All my needs Thank you!"

Aaron Morgan

November 10, 2022

5  out of  5 rating by Aaron Morgan
"Amazing staff!"

Payton Kick

October 29, 2022

5  out of  5 rating by Payton Kick
"Was very helpful on putting together a quote for me and even researched options for me based on my unique situation. Quick communication and friendly service!"

Addie Hartley

October 11, 2022

5  out of  5 rating by Addie Hartley
"I switched to State Farm a couple months ago from another insurance company and have nothing but good things to say! Not only do I save monthly on my premium, I also have better coverage! Also, the State Farm app is super convenient and my old insurance company did not have that! Alison McDonough was very professional and a coworker of hers even found that my old insurance company had been charging me for a car I had traded in! Without them I would still be paying for two cats when I only have one! In all seriousness, the best in the high country!"

Whitney Macon

September 24, 2022

5  out of  5 rating by Whitney Macon
"Allison was helpful after we moved to Boone were figuring out the best fit for car insurance. She was patient and understanding with our needs and constraints. Thank you!"

Tammy Arnette

June 12, 2022

5  out of  5 rating by Tammy Arnette
"I have been at state farm insurance probably over 14 years now I think I have a great rate plus I call in my payment when it is due to be paid anytime I have a question if it can't be answered at the time I call they always get back In touch with me later own the same day I would recommend if you need insurance to check with state farm first I will recommend them to my family and friends awesome customer service and quick reply's"

Not You

April 28, 2022

1  out of  5 rating by Not You
"Why are y'all closed??"

Michael Donovan

February 22, 2022

5  out of  5 rating by Michael Donovan
"State Farm was so helpful after my car accident. Andrea’s team at the Boone office was there to help me and answer questions. I highly recommend their team, especially Thomas and Allison."